RJRich Jay

Founder and operating executive with 20+ years building and scaling businesses across online education, SaaS, digital health, applied AI, and real estate. Brings growth strategy, AI adoption, and Six Sigma operating discipline to real estate investment and property management — co-founder of a $10M affordable-housing fund and a licensed North Carolina broker. Duke MBA; fluent in English and Mandarin.

20+
years building digital businesses
8,000
paying members, scaled from 500
$30M+
revenue contributed
$12M+
annual savings via Six Sigma at Dell

Experience

  1. 2018 – Present

    Jay Team LLC

    Founder & Principal

    Marketing and AI strategy for North Carolina real estate brokers at Keller Williams and LPT Realty; digital launch strategies for 5 RTP companies; performance marketing, e-commerce and brand work.

  2. 2025 – Present

    Metawis Group Inc.

    Founder & Principal

    Applied AI for local trades and home services; privacy-preserving technology.

  3. 2023 – Present

    Americasa Capital Management

    Co-Founder

    Co-built a $10M closed-end fund for affordable housing in the U.S. Southeast.

  4. 2018 – 2021

    Dan Lok Companies

    Director of Services

    Grew membership 500 → 8,000 and 3M+ YouTube subscribers; led a 15-person team.

  5. 2019 – 2021

    4D.Health

    Co-Founder

    Diabetes-reversal mobile app; raised $1M and 20+ pilot patients in six months.

  6. 2008 – 2013

    Global Edge Academy

    Co-Founder · Beijing

    Leadership and language training for GSK, Lenovo, Pfizer and CNOOC; exited.

  7. 2004 – 2008

    Dell Inc.

    Senior Consultant & Six Sigma Champion

    Efficiency projects saving $12M+ a year; managed a 20-person analytics team.

What colleagues say

Rich is an exceptional leader. He effortlessly facilitates teams to achieve what seems impossible.
Amelia-Jane JohnstonInvestor, Slayer Media
His work ethic and his dedication to the results of the organization are second to none.
Rohit PanedkaPartner & General Manager, Microsoft
It is rare to find someone who’s led teams from small mom-and-pop stores to huge Fortune 500 companies.
Kenneth TjheInvestor, Tjhe Family Enterprises
Rich was a great process leader and innovator at Dell.
David OrnelasManaging Partner, Emergent Business Services
His work is high quality, innovative and forward thinking.
Ivy PortwoodGroup Manager, Adobe
He has great listening skills, and a genuine drive to connect with people.
Bobby KohliSenior Project Estimator, ATCO Electric
He demands the very highest standard of himself and others.
Beau BessetteSales Leader, MintLeads
Were we ever trapped in a cave, I would turn to Rich.
Michael JacobsonCorporate Personal Trainer, Starbucks
29

recommendations from clients, colleagues and team members

Read them on LinkedIn
Excerpts from LinkedIn recommendations

Skills

  • Startups
  • Cross-functional Team Leadership
  • Customer Experience
  • Strategic Planning
  • Business Strategy
  • Digital Marketing
  • Go-to-Market Strategy
  • Process Improvement
  • E-commerce Growth
  • Brand Strategy
  • Applied AI & Product Strategy
  • Content & Audience Development

Education & License

  • MBA, General Management
    Duke University · 2005
  • B.S., Biology / Immunology
    Duke University · 1998
  • Certificate, Marketing
    UC Berkeley · 2002
  • Real Estate Broker
    North Carolina · License #355492

Publications

Peer-reviewed research in immunology, from my years at Duke.
  • Vaccines (Basel) · 2014
    Peptide Dose and/or Structure in Vaccines as a Determinant of T Cell Responses
    View on PubMed
  • Journal of Immunology · 2001
    High-Avidity CTL Exploit Two Complementary Mechanisms to Provide Better Protection Against Viral Infection Than Low-Avidity CTL
    View on PubMed
  • European Journal of Immunology · 2001
    An Abrupt and Concordant Initiation of Apoptosis: Antigen-Dependent Death of CD8+ CTL
    View on PubMed

Open to advisory, venture and growth-leadership conversations.

Email me LinkedIn Download résumé (PDF)
rich@jaypro.io